Call Us 800.696.4503 / 406.761.6010


Frequently Asked Questions

Where is Family Connections located?

Family Connections serves 23 counties in north central & north eastern MT: Glacier, Toole, Liberty, Pondera, Teton, Chouteau, Cascade, Judith Basin, Fergus, Petroleum, Hill, Blaine, Phillips, Valley, Daniels, Sheridan, Roosevelt, Garfield, McCone, Richland, Dawson, Prairie and Wibaux

        • Great Falls office: 202 2nd Ave S Suite 201 Great Falls, MT 59405 — 406.761.6010 | 800.696.4503 | Fax: 406.453.8976
        • Havre office: 145 4th Ave Suite 3 Havre, MT 59501 — 406.761.6010 | 800.696.4503 | Fax: 406.262.7075
        • Email:


What are your hours?

Our offices are open to the public from 8:00 am – 4:00 pm.

Our staff members are available via email, phone, fax, and social media messages.

Please email, or call us:

        • Great Falls 406.761.6010 | 800.696.4503 | Fax: 406.453.8976
        • Havre: 406.761.6010 | 800.696.4503 | Fax: 406.262.7075


I heard you pay for child care; how do I sign up and how do I know if I qualify?

View Best Beginnings Child Care Scholarship for eligibility requirements and to apply.


Can I Fax My Paperwork To You?

Great Falls office fax: 406.453.8976

Havre office fax: 406.262.7075

Include your name and eligibility specialist’s name, fax both sides if forms are double-sided.


Who do I call when there is a problem or I have a complaint about my child’s child care facility?

Contact Montana Child Care Licensing.


If I don’t qualify for child care assistance can I still get a list of child care providers in my area?

Referrals are free for anyone at Find a child care provider.


Do I have to make an appointment?

Appointments are recommended so the staff you need to see is available when you come to the office.


Do you have parenting classes?

Our courses are designed for child care providers but anyone is welcome to attend.  See our training calendar.


I am interested in opening my own child care, how do I get started?

See Start a Child Care Business for more information.


What are the State of Montana’s regulations for Childcare?

The Montana Department of Health and Human Services lists requirements for licensed child care.