Attention All Providers
The online provider services portal is currently under construction and unavailable for updating. If you need to update your information, please contact Trina or Amy at 1-855-406-2273 or trinag@familyconnectionsmt.org. We are sorry for the inconvenience and will have it operable as soon as possible.
How do I update my provider information for the Best Beginnings Child Care Referral Program?
Simply click the orange button above that says “Update Your Info” or call 1-855-406-CARE (2273). Your login information should have been emailed to you on January 25, 2012. If you have not received this email or did not have an email address on file, please contact 1-855-406 CARE (2273) or email trinag@familyconnectionsmt.org. Keeping your vacancies and rates updated allows families to receive your most current information which makes it easier for families to make decisions regarding the care of their children. This update is more secure for you as it is password protected. Please don’t hesitate to contact us with any questions.
**SPECIAL NOTE on RATE CHANGES: Any rates updated through Online Provider Services by you is for NACCRRAware referral and data purposes only! If you are needing to make a rate change as an existing provider or report rates as a new provider for scholarship payment purposes, please report these changes directly to Trina G. at Family Connections MT through mail, fax to 406-453-8976, or email at trinag@familyconnectionsmt.org. Please include your name, facility name, PV number, city, contact phone number and the daily and hourly rates for both age categories (infant 0-2 yrs and child 2-12 yrs). You will be contacted by phone as follow up to any rate change supplied for security purposes.
How do I participate with the Best Beginnings Child Care Referral Program?
Please contact the program at 1-855-406 CARE or email referral@familyconnectionsmt.org. The paperwork we will need can be printed here. To submit your provider information online, click here.
How do I change my business name, address, phone number, ages providing care for, hours of operation, etc?
To change any of these items, you must complete this form and submit to the Quality Assurance Division (QAD). Then, email referral@familyconnectionsmt.org and explain the changes you have submitted to licensing in order for families to receive current information. Please understand that the changes represented on this form cannot be changed by referral staff and must be changed by QAD staff; it could affect your scholarship payments if not submitted to QAD.
Where do I send my invoices to receive payment for families receiving the Best Beginnings Child Care Scholarship?
All invoices to receive state payments need to be sent to the families’ local Child Care and Resource Referral Agency. Your local Child Care Resource and Referral Agency offers great professional development opportunities and assistance regarding STARS to Quality, mini grants, etc. If you live in Cascade, Chouteau, Glacier, Pondera, Teton, or Toole County, Family Connections is your local Child Care Resource and Referral Agency.
How do I contact my child care licensor?
Find your child care licensor’s contact information here.

