Call Us 800.696.4503 / 406.761.6010

 

Provider Portal User Guide

The Provider Portal User Guide is located on the Provider Portal Login screen.

This is where providers can find instructions on how to sign in (Page 4-5 of 55), request a new password (Page 6-7 of 55), and content in the Provider Portal (Table of Contents, Page 2 of 55).

Tips:
• The User ID is the person’s PS # in CCUBS. User ID: “PS” must be capitalized.
• Password will be masked when you enter it. There should be 10 dots. Ten characters are required.
• No one at a CCR&R agency or the state can create a password for a provider. The provider must request a password that will be sent to them via email or by mail. See the Provider Portal User Guide, page 7 of 55, for a screenshot of what the person will see.
o To have a password sent by email, the person must have a “E-mail – Provider Portal” address setup on the CCUBS Person screen – Addresses tab.
o If they do not have a “E-mail – Provider Portal” address setup on the CCUBS Person screen – Addresses tab, then a paper copy will be mailed out tomorrow morning.
• An “E-mail – Provider Portal” address can be added to the CCUBS Person screen – Addresses tab by persons with update ability to that screen (CCR&R, ECSB, etc.)